Monro Reviews

I took my car to Monro because the brakes were squeaking, and they got it looked at quickly. What I appreciated most was that they showed me what was worn down and explained the price before doing any work, so I felt like I knew exactly what I was agreeing to.
The car stops smoothly now, and the noise is gone. They had it ready the same day too, which made the whole thing really hassle-free. Overall, it felt like a straightforward and trustworthy experience.

I booked my oil change on Monro, it was easy. I just picked the shop, chose a time, and got the confirmation right away. I remember thinking, “Great, no phone call needed,” because that’s always a win for me. When I showed up, they already had me on the schedule, so everything went smoothly

I checked monro before going in for my oil change to compare prices and ended up finding a coupon right on the site. It was simple to use at the shop, and I didn’t have to jump through any strange steps. What I appreciated most was that the discount actually came off the final bill, since I’m always a little skeptical with coupons. It saved me a decent amount compared to what I expected to pay. Nothing fancy, but it was straightforward, reliable, and helped make the visit cheaper. I’ll definitely check there again before my next appointment

I got four tires put on at monro and it was straightforward. I booked the appointment online, showed up, and they got my car in without making me sit around forever. The guys at the counter were normal and easy to talk to, which is all you really need. The car rides well now, and the price was about what I figured it would be. Simple experience, and I’d go back...

Not gonna lie, I went in fully thinking something was wrong with my brakes, but they actually took the time to check it out and found out it was a bad wheel bearing instead. I really appreciated that they didn’t just guess or try to sell me stuff I didn’t need. My car sounds normal again, and I’m happy with how everything went...

I had a bit of an issue, which was frustrating, but to be fair the manager called me back quickly and got it sorted out. I appreciated the quick response, even if I wish I hadn’t had to deal with it in the first place. Overall, good.

The staff were polite enough, but I got the feeling they were kind of rushing through things. Nothing was really wrong, but my gut says the service could’ve felt a bit more relaxed and attentive.

I had a warranty issue and, at least in my case, it was handled without much of a headache. The staff checked things over, explained what seemed to be covered, and got me back on the road fairly quickly. it was better than I was expecting

The whole process was really easy from start to finish, and my car drives straight now. Definitely happy with the service.

I came in for an oil change and a tire check, and it was a smooth experience. The price felt fair, and I didn’t get that annoying feeling like they were trying to upsell me on a bunch of random stuff. The staff was friendly enough, and I’d definitely go back. Weirdly, I remember they had a tiny cactus sitting by the counter, which somehow stuck in my head.

I booked an appointment on Monro and overall it was easy. The site loaded Fine for me, but some of the time slots were a little confusing and I wasn’t totally sure the appointment actually went through until later. not a bad experience, just feel like it could be a bit smoother.

I booked my appointment through Monro and it was actually simple. I’ll be honest, I usually go into these places assuming they’re going to find some extra thing to charge me for, but that wasn’t the vibe here. The guys at the shop explained what I really needed and what could wait, without making it feel like they were pushing me. The price ended up matching what they told me up front too, which I appreciated. Overall it felt honest and easy, and I’d go back.

I was expecting the usual headache of sitting around forever because I showed up at monro as a walk-in on what seemed like a busy day. But to my surprise, they got my car in quickly. The staff was actually nice too, which feels rare sometimes when you’re already stressed about car stuff. I was out way sooner than I thought I’d be, so no complaints from me.

They had my tire parts ready when I got there, so that part was easy and there wasn’t any hassle. I was just frustrated with how long I had to wait around before everything was actually taken care of.

The repair was solid and my car is driving good again. i’m blaming the shop for making me realize how rough it was running before

I gave it 4 stars because, to be fair, the quote actually matched what I ended up paying, which is more than I can say for a lot of places. The pricing was mostly clear overall, but some of the fees could’ve been explained better. Like, don’t make me play detective trying to figure out what every little charge means. Still, no big surprises at the end, so I can’t complain too much.

I had a good experience at monro overall. The customer service was one of the better parts of the visit. The guy working at the front desk took the time to explain what was going on with my car in a way that actually made sense, and I really appreciated that he didn’t talk down to me or make me feel silly for asking questions. Sometimes car stuff can be confusing, so it was nice to feel like I could ask what I needed to ask. The only reason I’m not giving 5 stars is because the wait ended up being longer than I thought it would be, which was a little frustrating. But aside from that, everyone I dealt with was friendly, helpful, and professional, so I’d still say it was a positive experience.

I was expecting the whole battery issue to turn into a huge hassle because somehow these things always do. But nope, they fixed it really quickly and I was back on my way sooner than I thought. Such a relief not having to waste half my day dealing with it...

The waiting area was clean, and the floors looked good too. Not much else to say, but it felt like they were keeping up with the place, so..

Had a problem at first, but it ended up getting sorted out. If anyone else runs into the same thing, I’d say just reach out and explain what’s going on clearly, they were able to help once they knew the details.